Connect - November 18 Recap

CII/CPAR Connect shares recent milestones, demonstrating your impact on continuity of care across Alberta. Read on for updates and upcoming learning opportunities.

CII/CPAR Milestones

3.4 million patients are on a CPAR panel
47,000 conflicts resolved last month - thank you!
Provincial Conflict Rate: 11.4% (down slightly from last month)

Updates

PPHS Dashboards & Certificates of Achievement

PPHS updated their dashboards in October using the cleaned-up denominators that PCNs and AMA-ACTT provided. The results are dashboards which show percentage participation rates closer to the previous AMA-ACTT dashboards.

The denominator clean-up will be applied to the PPHS dashboards until March 2026, at which point they will revert to using the raw PCN membership numbers to calculate CII/CPAR participation. This is also when AMA-ACTT will end the Certificate of Achievement distribution (for 80% live at your PCN). If by your internal metrics your PCN has reached 80% live, please reach out to ciicpar@albertadoctors.org to request a certificate.

Note: “80% Live” is defined as 80% of PCN member physicians that carry a panel and that are CII/CPAR eligible, are live. Exclusions to your denominator include physicians that are locum only, specialists (do not carry a panel), or on a non-conformed EMR. Please do not remove “eligible but refuses” from your denominator.

Conflicts Reporting Change

AMA-ACTT is no longer sending individual PCN conflict dashboards or reports. Instead, we are publishing a monthly PDF with the provincial and zonal dashboards to this conflicts webpage.

PCN and clinic-level conflict data are provided monthly by the eHealth team directly to PCNs. Thank you for your continued work on conflicts.

CII/CPAR Inbox Support

Most CII/CPAR inquiries can go straight to eHealthProviderSupport@gov.ab.ca. For example:

Panel upload issues
Questions about AA and PA roles
CII/CPAR paperwork issues
Conflicts with panels that you suspect should be terminated
Onboarding and offboarding issues
CPAR Portal questions

Examples of questions and issues that should still go to ciicpar@albertadoctors.org

Specialists interested in CII
Non-technical questions about CII/CPAR
Privacy concerns
CII data related questions
Suggestions for improvement in support or resources
Concerns raised by physicians and teams that may impact adoption and/or conflict reduction
Anything else you don’t think eHealth can assist with!

Webinar of Interest

Providers and team members are invited to register for Digital Health Innovation – Session #2 and are encouraged to invite physicians and teams that they support.

Q&A Highlights

Q: Can CoP be submitted for Juno?

A: Not quite yet! If the clinic is very keen, they can submit an EOI on the Juno website, which may put them at the front of the line when the general roll-out begins.

Q: Can a new physician be set up immediately on CII/CPAR or is there a waiting period?

A: Physicians and their clinics should start the CII/CPAR onboarding process as soon as they have confirmed that a physician will be joining or opening a new clinic. This can potentially help to reduce the amount of time that they will be waiting to go live on CII/CPAR after their first day of work at the clinic.

Q: Can physicians get continuing education credits for doing Physician Practice Improvement Program (PPIP) activities?

A: They may be able to claim 'unaccredited' (for Royal college MOC) or 'non-certified' (for CCFP) credits, but physicians and teams will need to confirm with these bodies and with CPSA.

CII/CPAR Connect - Frequency and Dates

Next Connect will be January 20, 2026

NOTE: Meeting frequency is being reduced to once every two months. Register now for future dates!

What is CII/CPAR Connect?

CII/CPAR Connect is an AMA-ACTT Community of Practice (CoP) meeting supporting CII/CPAR users and teams with a forum to collaborate and ask questions.

Meetings once run every two months, typically on the third Tuesday of the month at 1 p.m. Attend any one session or all.

Visit the Connect page for more information and to view slides from previous sessions.

Questions? Check out the CII/CPAR Resource Centre or email ciicpar@albertadoctors.org.